Help

Buy a plan

There is one way to pay and it takes a moment. You choose the plan, you confirm the amount and the number, and your phone does the rest.

  1. 1Open Plans in the app and pick the one you want. Each card shows what you get and what it costs.
  2. 2Tap to buy. You will see the amount and the phone number the payment will come from.
  3. 3Check the number. Your operator is detected from it, so there is nothing to choose.
  4. 4Confirm, then approve the request on your phone the way you approve any Mobile Money payment.
  5. 5Your plan activates on its own. You do not need to send anything to anybody or wait for a person to approve it.

If the approval never arrives on your phone, wait a moment and try once more before paying again. A payment that did not go through does not take your money.

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Still stuck?

Message support from inside the app and a person will answer.

Open support